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John Watts Builder Melbourne
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John Watts Builder-Melbourne Builder
John Watts Builder-Melbourne Builder

FAQS

Home Builder Frequently Asked Questions


Building a home can at first seem like a daunting experience for many but rest assured that we will offer expert advice, guidance and ongoing support as part of our service to you. After all, building a house should be a rewarding and enjoyable experience!

To help demystify the process we’ve gathered a range of questions that our customers often ask us about when building their new home. We know you’ll find it helpful, so take a look, and feel to contact us with any questions that you may have.

We’re here to help!


How do I find a Builder with a reputation I can trust?


Firstly look at how long they have been in the building business. Then search on their website, their Facebook page or elsewhere on the internet for testimonials from past clients.

As a first home builder will I be supported at every stage of my new home build?
John Watts have a Customer Service programme which ensures you are kept informed every step of the way.  You will be given the opportunity to provide regular feedback so we can continually monitor and if necessary improve our systems. Having a trustworthy relationship with our team which includes a Sales Consultant, Client Relations Coordinator, Prestart Consultant and Construction Support/Client Liaison is also critical. This energetic team of people will be by your side from day one to answer questions and make you feel very comfortable and ‘in-touch’ with the construction of your home. John Watts have a set of core values which are the foundation of our culture. Honesty, integrity, teamwork and a positive attitude make us stand out from other builders and ensure ‘trust’ is a key part of our relationship with clients.

Is it better to choose a large home builder or small home builder?
The perception that a large home builder can provide a more personalized service is not always true. The building process is quite complicated at every level and personalised home builders like John Watts Builder have people with a proven infrastructure to make sure your home is built efficiently. We also have better buying power and a greater pool of quality trades than smaller home builders allowing us to put together more affordable house and land packages and improve on build time.  

         

Home Construction


When I build a new home do I need to get local council/shire approvals?
Yes and the great new is it is all done on your behalf as part of the service we provide.

How long does it take to build a new home?
It is our goal to have the building process from start to finish completed in the most effective timeframe.Talk to your John Watts Builder sales consultant to learn the latest on typical build times.

Will my new home be energy efficient? Does this cost more?
All homes must comply with government 6 Star energy regulations. These can change quite regularly however all of our homes comply with the 6 Star rating which equates to more cost effective use of heating/cooling energy, thereby reducing the carbon footprint. We are continually seeking more efficient ways to improve this.

Why is no one working on my building site?
It is not uncommon for builders to be confronted with this question. The expectation is that once started a mass of tradesmen will be working tirelessly everyday on your site.

In reality the building process is a complex one and often trades will be waiting for materials to dry before moving on or waiting for materials to arrive. Occasionally schedules are disrupted by weather. This is unavoidable however you can be assured that at John Watts Builder everything possible will be done to ensure your home is being completed as quickly as possible.

What happens if I have problems after I have moved in?
John Watts Builder stand behind every home we sell. You can rest assured that should something uncommon/unusual happen, one of our experienced construction team will be at hand to investigate and resolve the situation as soon as possible.

Choosing a Home Design

Choosing a home design is one of the most important steps in building your new home and one of the most significant to you.

How will you know if the home design you picked will fit on your block of land? Can I make changes to the home designs of are they fixed? Read on to find out…

How do I know whether the home design will fit on my block of land?
Easy. Simply show your block plan to a John Watts Builder Consultant and they can tell you not only if your preferred design will fit but also suggest other designs and even ‘flip’ the plan to maximize orientation on the block. This is normal for our consultants and is quick, easy and at no cost.

Can I have a home design that I just walk in and have nothing to do?
Yes. John Watts Builder have a ‘fully finished’ option on most of their homes which includes LED lighting, painting, full floor coverings and window treatments. They can even arrange landscaping so there’s nothing for you to do.

How do I know what home design is best for me?
There are many factors to consider and that’s why John Watts Builder have a wide range of designs and specification levels. 

For instance an investor might want a small fully completed ‘turn-key’ home that is easy to maintain and will provide good rental return or a growing family may want to live in one of John Watts Builders large 5 bedroom homes. Every client has different needs and lifestyle objectives. Do you want a big kitchen with scullery, do you need a home office, is a home theatre right for you, do you want a big alfresco and room for a pool? Do you need a small home now but will that effect resale value?
 
There is no simple answer that suits everyone. Your John Watts Builders Consultant is highly trained to work out the best option for you. We are great listeners and by understanding your needs they can provide ideas and solutions – all free of charge.

Can I make changes to home designs?

Our range of designs meet the expectations of most new home buyers however, because everyone is different we frequently make changes. These can be quite simple such as moving a wall to make an area bigger and every John Watts Builder Consultant is trained in computer home design so can make small changes in front of you.

How much does it cost for a consultant to change plans?
This would depend on the type and extent of any changes. All our plans can be altered to reduce the size of the home to meet your budget and as easily increased to reach your own personal requirements.

How do I know what’s included in the price?
Every home comes with a specification sheet which the Consultant can discuss with you.
This details everything from doors to floor tiling, power points to pot drawers – it’s a very comprehensive list. Viewing a display home is a good start however make sure you do this with the Consultant so you are clear what is included because many builder’s display homes are packed with the very best ‘optional extras’. John Watts Builder have various levels of specification to suit your budget and will work with you so you know exactly what you are getting.